Always ensure you the wick to 4mm each time you light your candle. Keep your candle free from foreign materials, including match and wick trimmings. Only burn your candle on a level, fire resistant surface and do not burn your candle for more than four hours at a time.
Make sure you achieve a full liquid surface on your first burn as subsequent burns will never travel past the first liquid burn pool point on soy wax candles.
Due to the individual shapes, depths and sizes of some glassware, occasionally you may be left with a residue of wax. This can be used in an oil burner, the fragrance will be released however the wax will remain. When the fragrance has diminished, simply remove the wax.